Common troubleshooting steps include:

Clearing cache & cookies within the browser.
Ensure a PC is being used if able.
Ensure Google Chrome is being used to navigate Rentvine.
Try another device if the above steps have not fixed the issue.

Make sure your using your correct email to access portal, if not, ask us and we can confirm for you

How To Sign-In to View Multiple Owner Portals with One Email Account (One Rentvine User Account)

For owners who need access to more than one owner portal, you can now sign in to the Owners Portal without registering for a new account (Rentvine User Account)

If you have already registered for an owner portal, and your property manager has sent you an additional invitation to access another owner portal, please follow the instructions below to access multiple owner portals with the same email address (Rentvine User Account).

After accepting one portal invitation, you will accept the other portal invitations, but you will NOT need to register another Rentvine user account with the same email address. Click on the Accept Invite Button and it will redirect you to the Owner's Registration Form.

Skip the registration and click the link found at the bottom of the registration screen that says “Already have an Account? Sign In”.

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Enter the same email address and password that the other "owners" are using and click sign in. After signing in, the owner will then have access to both owner portals and portfolios.

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